Shipping & Delivery Policy

We offer Standard Free international shipping as standard and Paid optional FedEx Express shipping options.

Our goal is to offer you the best shipping options. Every day, we deliver to many customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. (Please note that this policy only applies to items purchased from carplay2auto.com)

Methods & Delivery Time

We offer FREE & FAST international shipping as standard shipping. Here below is a list of shipping times for major countries:

Standard Free Shipping:

  • United States: 10-15 days
  • UK: 9-11 days
Note: The delivery time are estimated according to the historical orders. For the countries not in the list, please chat with us for the estimated delivery time if you want to know. (Email: carlinkitoffical@gmail.com)

Expedited Shipping: 

We also offer an expedited shipping option for saving delivery times

  • FedEx Express usually takes no more than 3-7 business days.

Processing Time

  • Before the shipping, please allow us 1-3 working days for processing your order（Under normal circumstances, your order will be handled within 24 hours.）,timing depends on the actual situation (Public Holidays/Weekends excluded)
  • Processing time may be delayed if your shipping address is questionable and your order is flagged as a risk (we use this additional time to help ensure the security of your credit information). We may require proof of identification for the billing information received.

Shipping Details

  • You will receive the first email notification of the shipping details once the parcel has been shipped.
  • The tracking number will be sent out to your email 1-2 working days after you received the first notification email.

    Tracking

    • We recommend that you register an account on our website to keep track of your order.
    • Parcel Tracking Site: https://www.17track.net/en.
      (It usually delays 1 - 3 days to sync the tracking information before uploading to the internet.)

    Friendly Reminder

    • If you do not live in a secure location please be wise about the shipping method you chose as standard mail couriers will not require a signature and packages will be left and any "secure" location deems fit to the mail carrier.
      - We are not responsible for the incorrect address entered by you as the customer. Please note that the address could not be modified if the item has already shipped.
      - A restocking fee will be charged if you do not claim your item and it is returned. The charge will be 19% of the total charge per item, which is not less than $15.

    Taxes and Duties

    • In seldom cases, orders may be charged customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.


    If you have any questions, please CONTACT US （Email: carlinkitoffical@gmail.com）